FAQs - Child And Family Services
What am I required to report?
You are required to report if you have "reasonable cause to know or suspect that a child has been subjected to abuse or neglect" or if you have "observed the child being subjected to circumstances or conditions which would reasonably result in abuse or neglect." (C.R.S. 19-3-304(1))
How do I make a report?
"Immediately upon receiving such information," you must report, or cause a report to be made, to Human Services or law enforcement. (C.R.S. 19-3-307)
Human Services (970) 382-6150 (Monday-Friday 8:00 AM-5:00 PM); 1-866-382-9721 (after hours, weekends and holidays)
Central Dispatch (970) 385-2900 or 911
What happens after I make a report?
A Human Services supervisor or staff member determines if the concerns meet the Colorado definitions of child abuse or neglect. The report may be screened out, the family may be offered therapeutic or supportive services, and/or the concerns may be further assessed or investigated.
Will anyone know I reported?
Human Services staff members are obligated to keep reporting party information confidential. However, we are required to share that information with law enforcement when completing joint investigations, and law enforcement is not restrained from disclosing the identity of the reporting party. Also, families are often able to guess who made a report to Human Services. We do not confirm their speculation.
What information do I need to share?
Child's and sibling's names, birthdates, home address, grades, schools.
Parent's names, physical address, phone numbers, work locations.
Nature of concern.
Does the child have marks/bruises/injuries?
Where did the incident occur?
When did the incident occur?
Please do not ask the child detailed questions prior to calling us, as that may make our investigation more difficult. With this in mind, we are glad to get any information you can provide about the child and his/her family. The more information we have, the better decisions we can make.
